Adt Safewatch Pro 3000EN User Manual (2024)

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Meets ADT Security Services Triple Standards

Requirements:

C US

LISTED Standards for Security and Fire

IMPORTANT!

PROPER INTRUSION PROTECTION

For proper intrusion coverage, sensors should be located at every possible point of entry to a home or commercial premises. This would include any skylights that may be present, and the upper windows in a multi-level building.

In addition, we recommend that radio backup be used in a security system so that alarm signals can still be sent to the Customer Care Center in the event that the telephone lines are out of order (alarm signals are normally sent over the phone lines).

EARLY WARNING FIRE DETECTION

Early warning fire detection is important in a home. Smoke and heat detectors have played a key role in reducing fire deaths in the United States. With regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's National Fire Alarm Code (NFPA 72). These recommendations can be found on page 34 of this manual.

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This manual is a step-by-step guide that will acquaint you with the system's features and benefits. It defines the components and their functions, describes their operation, and provides clear step-by-step instructions for normal and emergency procedures. Keep this manual in a convenient place so that you can refer to it as necessary.

Zones and Partitions

•The system sensing devices have been assigned to various “zones,” which are specific areas of protection (e.g., front door, kitchen window, etc.).

•Zone numbers are displayed at the touchpad when an alarm or trouble condition occurs on a sensor.

•Partitions provide two independent areas of protection, with each partition containing a group of zones that can be armed and disarmed without affecting other zones or users.

•Partitioned systems can include a common zone area, which is an area shared by users of both partitions (such as a lobby in a building).

•Partition identification: 1 = partition 1; 2 = partition 2; 3 = common zone.

Arming, Step-Arming and Disarming Burglary Protection

•The system must be armed before the burglary protection can sense intrusions.

•To arm your system, enter your user code followed by the desired arming key.

•If programmed, the [#] key can be pressed instead of entering the security code when arming the system.

•You can also use the step-arming key to arm the system, if programmed.

•To disarm the system, enter your user code then press the [OFF] key.

•Step-arming, if programmed, lets you use a function key to arm the system in one of three modes by simply pressing the key repeatedly, where:

first press arms STAY; second press arms NIGHT-STAY; third press arms AWAY.

Alarms

•When an alarm occurs, both the touchpad and external sounders will sound, and the touchpad will display the zone(s) causing the alarm.

•If your system is connected to a Customer Care Center, an alarm message will also be sent.

•To stop the alarm sounding, simply disarm the system.

Memory of Alarm

•When an alarm condition occurs, the touchpad displays the number(s) of the zone(s) that caused the problem, and displays the type of alarm (e.g., “FIRE”).

•The message remains displayed even after disarming the system, but can be cleared with another “off” sequence.

Function Keys

•The “A”, “B”, “C”, and “D” keys on the touchpad can be programmed to perform various functions.

•Functions include: activate a Panic alarm; arm the system; provide step arming; switch lights on/off; send a message to a pager; display Time/Date; start a Macro

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Phone Access

•If included, a phone module permits you to access the system via a touch-tone phone, either on-premises or by call-in when away.

•When you call in, the phone module announces system status over the telephone, and you can arm/disarm the system and perform most function commands remotely using the telephone keys.

•Complete information for using these features is provided with the voice module.

Paging Feature

•If programmed, the system can automatically send certain system condition messages to up to four pagers.

•The display consists of code numbers that identify the type of condition that has occurred.

Scheduling

•Your system can be programmed to automatically perform certain functions (e.g., arm the system) at a predetermined time each day.

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Your touchpads allow you to control all system functions and feature the following:

•A telephone style (digital) keypad

•Liquid Crystal Display (LCD) which shows the nature and location of all occurrences

•Built-in sounder which will sound during alarms and troubles. The sounder also "beeps" during certain system functions and when depressing any of the keys (to acknowledge the key press).

•Backlighting of the LCD display windows. Backlighting turns on when any key is pressed, and when opening an entry/exit door while the system is armed. This feature is helpful when a touchpad is located in a dimly lit area.

•Some touchpads have a voice feature that announces the nature and location of all occurences. Voice touchpads also announce any faulted zones when Chime mode is on. Ask your installer if this option has been programmed for your system.

IMPORTANT: If the touchpad beeps rapidly upon entering the premises, it indicates that an alarm has occurred during your absence and an intruder may still be on the premises. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location.

Your touchpads are functionally the same, but may have different types of displays, depending on the type installed with your system. To access the keys on the touchpad, simply open the swing-down door.

Custom English 2-line Custom English display touchpads feature a 2-line, Display 32-character alphanumeric LCD which displays system

messages in friendly English. These touchpads can also be programmed with custom zone descriptors.

English Display English display touchpads are functionally identical to Custom English display touchpads, but the LCD display uses predesignated words to identify the nature and location of occurrences.

Voice Touchpads Voice Touchpads (if installed), are functionally the same as other touchpads, except that these touchpads can provide the following:

•Voice announcements of system status (see Checking for Open Zones section)

•Voice chime, which can alert you to the opening of doors and windows while the system is disarmed (see Voice Chime in

Chime mode section)

•Message center, which lets you record and playback messages (see Using the Voice Message Center in the System Overview section).

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BYPASS: This appears when one or more burglary protection zones have been bypassed.

NOT READY: Appears when burglary portion of the system is not ready for arming (due to open protection zones). The system is ready to arm when this message disappears and the READY indicator light comes on.

NO AC: Appears when AC power has been cut off. System is operating on backup battery power.

AC: Appears when AC power is present.

CHIME: Appears when the CHIME feature is activated.

BAT: Low battery condition in a wireless sensor (if zone number displayed) or low system battery (if no zone number displayed).

ALARM: Appears when an intrusion has been detected and the system is armed (also appears during a fire alarm or audible emergency alarm). Accompanied by the protection zone in alarm.

CHECK: Appears when a malfunction is discovered in the system at any time or if an open is detected in a FIRE zone at any time or a fault in a DAY/NIGHT burglary zone during a disarmed period. Accompanied by a display of zone number in trouble.

FIRE: Appears when a fire alarm is present. Accompanied by a display of the zone in alarm.

A FIRE display also appears when a fire alarm is manually activated, accompanied by a display of emergency key zone number programmed for fire.

Custom English Display Voice Touchpad

(shown without swing-down front door)

IMPORTANT!

•When entering codes and commands, sequential key depressions must be made within 10 seconds of one another. If 10 seconds elapse without a key depression, the entry will be aborted and must be repeated from its beginning. Be sure to observe this precaution when performing any of the procedures in this manual.

•If you make a mistake while entering a security code, stop, press the [ ] key, and then start over. If you stop in the middle while entering a code, and then immediately start the entry over, an erroneous code might be entered.

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Entry Delays give you time to disarm the system when you re-enter through the designated entrance door. You must disarm the system (simply enter your security code) before the entry delay period ends, or an alarm will occur. The touchpad beeps during the entry delay period, reminding you to disarm the system. There are two entry delays (if programmed). The first is for your primary entrance and the second can be used for a secondary entrance, where a longer delay is required to walk to the touchpad to disarm the system.

You can also arm the system with no entry delay at all by using the INSTANT arming mode. This mode provides greater security while on the premises or while away for extended periods of time.

See your installer for your delay times.

Partition 1 ___________________________________________________________

NOTE: Entry/Exit times set for partition 1 also apply to the common zone.

Partition 2 ___________________________________________________________

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Exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after arming your system in any arming mode and Custom Display touchpads display the message “You May Exit Now.” When “You may exit now” disappears, the system is fully armed. If programmed, a slow beeping will sound during the exit delay period, until the last 10 seconds, which then changes to fast beeping (alerting you to the end of exit delay). If you cannot leave by this time, you should stop, disarm the system, and start over to avoid a false alarm.

Exit Delay Restart (if programmed): If you wish to open the entry/exit door to let someone in after arming STAY, you can re-start the exit delay at any time – simply press the [ ] key, then let that person in. The system automatically re-arms when exit delay expires, which avoids having to disarm the system and then re-arm it again. In addition, when the system is armed AWAY, reopening and closing the entry/exit door before exit delay time expires (e.g., reentering to get a forgotten item) will reset the exit delay time.

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Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is faulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm and starts the entry delay timer. If you disarm the system before the entry delay ends, the alarm sound stops and the message "CANCELED ALARM" or "CA" is displayed on the touchpad, along with a zone number indicating the faulted zone. No message is sent to the Customer Care Center.

To clear the exit alarm condition, the open zone must be made intact; to clear the display, enter your code plus OFF.

If you do not disarm the system before the entry delay ends, and an entry/exit door or interior zone is still open, the alarm sound continues and an "exit alarm" message is sent to the Customer Care Center. The message ""EXIT ALARM" or "EA" is displayed on the touchpad, along with a zone number indicating the faulted zone. To stop the alarm, the system must be disarmed (your code plus OFF); to clear the display, enter your code plus OFF a second time.

An “exit alarm” also results if an entry/exit door or interior zone is faulted within two minutes after the end of the exit delay.

Your system may have been programmed for this feature to minimize false alarms sent to the Customer Care Center. Ask your installer if "Exit Alarm" is active in your system. If so, check this box.

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Before arming your system, all protected doors, windows and other protection zones must be closed or bypassed, otherwise the touchpad will display a "Not Ready" message.

1. Press [ ] READY (do not enter code first) to display faulted zones.

2. Secure or bypass the zones displayed.

3. The touchpad’s READY indicator lights when all protection zones have been either closed or bypassed.

4. Arm the system as desired.

Voice Status: Voice Touchpads (if installed), can announce system status and faulted zones (up to 3 zone descriptors) if the Voice Status feature is turned on.

To turn the Voice Status feature on/off: # + 0 + 2 + 4

(also turns on Voice Chime mode; see Chime mode section)

To announce Status: Press [ ] STATUS key once.

To announce faulted zones: Press the [ ] STATUS key a second time within 5 seconds of the first press.

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•Used when you want to arm the system with persons staying inside (or if you have pets that are moving throughout the premises).

•The perimeter sensors are armed, but interior sensors are left disarmed.

•Exit delay begins (you can leave through the entry/exit door, if desired).

•An alarm sounds immediately if any protected perimeter window or non-entry/exit door is opened.

•You may otherwise move freely within the premises.

•Persons entering later can enter through an entry/exit door without causing an alarm, but they must disarm the system within the entry delay period to avoid sounding an alarm.

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•Use Night-Stay mode to provide increased security while staying inside.

•Arms same as Stay mode, but also arms pre-selected interior sensors (programmed by your installer), while other interior sensors are left disarmed.

•Persons entering later can use an entry/exit door but they must disarm the system and must not violate any of the programmed interior zones to avoid sounding an alarm.

•IMPORTANT: When Night-Stay mode is on, the selected interior zones are armed and cause an alarm if anyone enters those areas (e.g., waking in the middle of the night). To avoid sounding an alarm, you must disarm the system before any activity takes place in those interior zones.

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•Used when staying inside and do not expect anyone to use an entry/exit door.

•Arms same as Stay mode.

•An alarm sounds immediately if any protected perimeter window or any door is opened, including entry/exit doors.

•IMPORTANT: Arming the system in this mode greatly increases the chance of false alarms. Use extreme care in selecting this mode of arming.

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•Used when nobody will be staying inside (including pets).

•The entire system (interior and perimeter) is armed.

•Exit delay begins letting you leave through the entry/exit door.

•An alarm sounds if a protected window or any door is opened, or if any movement is detected inside your premises.

•You can reenter through an entry/exit door without causing an alarm, but you must disarm the system within the entry delay period to avoid sounding an alarm.

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Before arming, close all perimeter doors and windows and make sure the Ready to Arm message is displayed.

Modes of Arming

Quick Arming

If "Quick Arming" was programmed by the installer, the [#] key can be pressed in place of the security code when arming the system in any of its arming modes. However, the security code must always be used to disarm the system.

Function Key Arming

For any arming command, a function key may have also been programmed for your system. If so, you can press and hold the appropriate function key for 2 seconds to arm the system. See your installer for the designated functions (see Single Button Arming section).

Refer to the Accessing Other Partitions section for information on multi-partiion arming.

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The “A”, “B”, “C”, and/or “D” keys on your touchpad may have been programmed for single-button arming. Note that while it will not be necessary to use a security code for arming, a security code must always be used to disarm the system.

If Single-Button Arming is programmed:

•A function key has been assigned to a specific type of arming: STAY mode, NightSTAY mode, AWAY mode, or STEP-ARMING (see Step-Arming paragraph).

•You DO NOT need to enter your security code before pressing the function key (but you always need your security code to DISARM the system).

English Display: AWAY

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Single-Button “Step” arming may have been programmed into one of the lettered keys (A, B, C, or D). Check with your installer to see if this has been done in your system.

If Step-Arming is programmed:

•The assigned key provides a choice of three levels of security.

•The selected key can be pressed once, twice, or three times, increasing the level of security with each press, as follows

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Your system may be equipped with a keyswitch for use when arming and disarming. Red and green lights on the keyswitch plate indicate the status of your system as follows:

Green Light: Lights when the system is disarmed and ready to be armed (no open zones). If the system is disarmed and the green light is off, it indicates the system is not ready (one or more zones are open).

Red Light: Lights or flashes when system is armed in AWAY or STAY mode. See your installer for the meanings of the lit red light:

Lit Steady = system armed AWAY or

system armed STAY and exit delay has expired

Flashing = system armed STAY and exit delay timer active

Rapid flashing = an alarm has occurred (memory of alarm).

To disarm the system:

Turn the key to the right and release. The red light turns off

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The OFF key is used to disarm the system, silence alarm and trouble sounds, and clear alarm memories.

IMPORTANT: If you return and the main burglary sounder is on, DO NOT ENTER, but CONTACT THE POLICE from a nearby safe location.

If you return after an alarm has occurred and the main sounder has shut itself off, the touchpad will beep rapidly upon your entering, indicating that an alarm has occurred during your absence.

LEAVE AT ONCE, and CONTACT THE POLICE from a nearby safe location.

2.To Silence a Burglary Alarm and Clear a Memory of Alarm

Enter your security code. This disarms the system and silences the alarm (or warning tones of a Memory of Alarm).

Note the zone in alarm on the touchpad display, and make that zone intact (close door, window, etc.). Now enter the security code plus OFF sequence again to clear the touchpad’s Memory of Alarm display.

3.To Silence a Fire Alarm and Clear Memory of Alarm

Simply press the OFF key to silence the alarm. Note the zone in alarm on the touchpad display, and check the detector. Now enter the security code plus OFF sequence to clear the touchpad's Memory of Alarm display. See the Fire Alarm System section.